One-click analysis of any guest thread.
Innkeep surfaces tone, risk, urgency, stage, what the guest wants, flags worth watching, and positives in your favor.
- Holding Reply for a polite acknowledgment
- Clear labels, no guessing what the thread means
Built by a Superhost
Read the room. Draft the reply.
Innkeep lives alongside your Airbnb inbox, reads the guest thread, and drafts a reply that sounds like you.
Guest thread
Hi Marcus, our flight gets in early. Could we check in around noon? Also wondering if the back deck is private.
The Read
ToneWarm
RiskClear
UrgencySoon
StagePre-arrival
What they wantEarly check-in if possible, plus reassurance that the back deck is private.
The Draft
FriendlyProfessionalConcise
Thanks for the note. Noon may be possible if the cleaner finishes early. I will keep an eye on it and message you as soon as I know. And yes, the back deck is private to the house during your stay.
How it works
Set it up once, then use it where you already reply.
Sign in
Sign in with Google so Innkeep knows which plan is yours.
Add a key or pick Premium
Use your own Anthropic or OpenAI key, or choose Premium and skip the key setup.
Open Airbnb messages
Use the lantern panel beside the conversation, then insert replies into the composer.
Features
Some guest messages are simple. Others need a little more read before you reply.
A reply in your voice.
Choose Friendly, Professional, or Concise. Use templates for late checkout, refund requests, off-platform attempts, and more.
- 12 situation templates
- One-click insert into Airbnb's composer
Voice match
Paste a few past replies and Innkeep mirrors your cadence, sign-offs, and usual level of detail.
Inline workflow
No copy-paste and no new tab. The panel lives where the message is.
Privacy-first setup
We know who you are, never keep what you write.
Host judgment stays first
Drafts are starting points. You review, edit, and send when it feels right.
Free
$0/month
Bring your own Anthropic or OpenAI API key. Unlimited reads and drafts.
Compare Free and PremiumPremium
$18/month
No API key needed. Innkeep covers the AI cost and you can cancel anytime.
See Premium detailsBuilt by a Superhost
Made for the moment before you hit send.
Innkeep comes from the real hosting rhythm: late arrivals, nervous guests, refund asks, check-in questions, and the small details that change the tone of a stay. It is built for hosts who care about sounding calm, clear, and like themselves.
Get Innkeep
Open Airbnb. Read the room. Draft the reply.
Install from the Chrome Web Store, sign in with Google, and open Airbnb messages.